A local house cat has informed Sleep Number that no matter how they adjust the firmness of the mattress, there’s just no number that will work for him.
“I’ve been here for 6 years and I’ve never seen this,” said Sleep Number rep Jake Coleman. “I would go softer, and he would just scowl. I’d go firmer? Same scowl.”
After Jake was unable to find the cat’s perfect number, branch manager Don Powell was called in to take over the sale.
“I tried everything. We viewed the pressure sensing monitors, showing where his major pressure points were, but he looked uninterested,” said Powell. “At one point, I leaned in to see if this cat was a serious customer or just wasting our time, but he put his paw right on my nose. I apologized.”
Reports are the cat eventually lost interest and headed for the door. A salesperson opened the door, but the cat then seemed to have no interest in leaving. The team assumed the cat wanted to keep sampling the mattresses, but then when the door shut, he seemed to want out of the store again. This exchange happed several times before the authorities were called.